A-Systems supports you
For A-Systems, beyond proposing a performing software, it is mandatory to give their customers a complete service, adapted to each one's needs. Therefore, the whole team works for proposing different services to support you in every situation.
Support adapted to your needs
Training is the basis for a pertinent and efficient use of a software. The A-Systems team proposes to their clients “online videos” so they can train themselves at their pace and review as much as needed the topics they want.
Online screen sharing
After seeing all the different tutorials, you may have a few questions without an answer. A-Systems organises online sessions to respond to punctual questions. These sessions are ideal to find the answers to specific problems.
An instructor from our team can equally go to your company on your demand. This paying training can be taken under your training budget.
Training sessions at Versailles
Several times per year, training sessions are organised in our headquarters at Versailles. These training sessions are the opportunity to view or review all the tools available in your package. Next training session will be held on September 14th.
Constant exchange with customers
Allix evolves constantly, therefore, in order to give Allix users updates on how to enhance the usage of all tools available in Allix3, a Tuesday each month, a member of the technical team presents a different thematic and responds to your questions.
In case of difficulty, our customers can reach the technical support team thanks to our helpline. We would do our best to solve your problem as soon as possible.
Thanks to some remote assistance tools, our technical team can quickly take control of your computer or laptop and help you solve technical difficulties that you may find.
The software developed by A-Systems evolve avec time. As improvements are made constantly, updates are available to upload directly from the software itself.
For more information about
the technical support by A-Systems Team,
please contact us